RChemMart – General Terms and Conditions | Delivery, Payment & Right

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1. Coverage

These General Terms and Conditions (GTC) apply to all orders, deliveries and services made via the website RChemMart.com unwound. They are aimed exclusively at scientific institutions, laboratories, research teams, universities and qualified professionals. RChemMart does not supply products to private end users.
By placing an order, you confirm that the ordered substances are exclusively scientific, analytical or Laboratory-related research purposes are used.

2. Contract subject matter

RChemMart offers high purity research chemicals, laboratory reagents and analytical substances with purities ≥98 %. The products offered serve not human consumption, not medical use and not the production of illegal substances.
The customer bears full responsibility for proper handling, storage and use of the ordered substances in accordance with applicable legal provisions.

3. Ordering and conclusion of contracts

All product presentations on RChemMart.com are non-binding offers. A contract is only concluded as soon as RChemMart has confirmed the order in writing.
RChemMart reserves the right to refuse orders if there is any doubt about the identity, qualification, intention or research authorization of the buyer.
Customers must provide complete, correct and legally valid information to ensure safe and compliant delivery.

4. Prices & Conditions of Payment

All prices on RChemMart.com are in Euro (EUR).
Payment processing takes place via secure payment methods such as bank transfer, credit card or other available payment services. RChemMart reserves the right to make certain payment methods dependent on the release of individual products.
The Customer shall bear all fees that may be incurred by international payments, banks or financial service providers.

5. Shipping and delivery times

RChemMart delivers throughout the European Union as well as to selected international regions.
The shipping time is usually 2–5 working days within the EU, depending on product availability, customs clearance and location.
RChemMart is not liable for delays caused by external factors such as transport service providers, customs controls or force majeure.
Each order is discreetly, securely packaged and shipped in accordance with legal transport regulations.

6. Right of withdrawal & exclusions

Since RChemMart only sells research chemicals that are not allowed to be re-marketed for safety and purity reasons, No right of withdrawal under consumer law.
A return or refund is only possible if:

  • an incorrect product has been delivered, or

  • the goods arrive demonstrably damaged or contaminated.
    In such cases, the customer must contact and submit photos of evidence within 48 hours of receipt of the goods.

7. Disclaimer for Research Chemicals at RChemMart

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All products offered are exclusively for laboratory and research purposes. RChemMart to acquire No liability for damages resulting from improper, irregular, illegal or unauthorized use of the products.
The customer confirms with the purchase:

  • take full responsibility for handling and safety,

  • comply with all relevant EU and national regulations,

  • do not pass on the Products to third parties who have no authorization.
    RChemMart does not guarantee the experimental or analytical results obtained with the substances offered.

8. Safety and handling rules

The products ordered may be toxic, irritating, sensitising or chemically unstable. The Customer undertakes to comply with all applicable security policies, including:

  • Wearing of appropriate protective equipment

  • Working under laboratory conditions

  • proper disposal according to legal requirements
    A safety data sheet (SDS) can be provided on request for most substances.

9. Data protection

RChemMart processes personal data exclusively for the processing and processing of orders.
No data is passed on to unauthorized third parties. Further information can be found in our Data protection declaration Under:
👉 www.rchemmart.com/data protection declaration

10. Applicable Law & Jurisdiction

For all contracts between RChemMart and the customer, the law of the Federal Republic of Germany applies exclusively.
Jurisdiction for disputes is the registered office of the company or a legally permitted European jurisdiction.

11. Contact information

RChemMart – Customer Service
E-mail: in**@*******rt.com
Website: https://rchemmart.com

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